1、Worldwide Shipping

We ship to almost every country and region worldwide, with a few exceptions due to shipping restrictions. We are continually working to expand our shipping areas.

2、How much does shipping cost?

We offer free shipping on orders over $100! For orders under $100, a shipping fee of $10 will apply.
Note: Free shipping site-wide is available during promotional periods. Stay tuned for updates!

3、How long will it take for my order to arrive?

Total delivery time = Processing time + Shipping time
Note: This does not include customs delays, weekends, holidays, or unforeseen circumstances.

• Processing Time: 3-7business days
• Standard Shipping Time: 10-20 business days
  For orders to South America and certain regions, shipping may take over a month due to transport or customs issues.

4、How can I track my order?

Once your order ships, we’ll send you an email with tracking information. You can track your order at [tracking link].
Please allow 1-2 business days for tracking information to become available.

5、What if my package doesn’t arrive?

If you don’t receive your package 30 days after it has shipped, please contact us at: [service email]. We will either resend your order or issue a full refund.

Shipping and Monitoring Process

At Fortucharm, we prioritize reliable shipping and order tracking. Your order will be carefully processed and shipped promptly to ensure timely and secure delivery.

For further assistance, feel free to contact us at: service.fortucharm@gmail.com