INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. Why choose Fortucharm?
Fortucharm blends Taoist philosophy, Feng Shui, and the healing power of natural crystals to provide personalized energy-balancing solutions for every client. We offer high-quality craftsmanship while helping you bring good luck, balance, and harmony into your life.
2. Where do your gemstones come from?
Our natural crystals and gemstones are carefully sourced from various regions across the globe. We ensure that each stone carries its unique energy, with all suppliers adhering to ethical and sustainable sourcing practices.
3. How long will my order take to arrive?
Our processing time is typically 3-7 business days, with delivery times depending on your location. You can opt for expedited or express shipping, with the additional cost covered by the buyer. After shipping, you will receive tracking information to monitor your order’s progress.
4. Are Fortucharm's products guaranteed?
Yes, all our products undergo rigorous selection and quality checks to ensure the highest quality. If you are not satisfied with your purchase, please contact us, and we will offer a refund or exchange.
5. How do I choose the right energy stone jewelry for me?
Everyone has unique energy needs. We recommend considering your birth time, Five Elements, and personal goals when selecting jewelry. If unsure, feel free to contact our energy specialists, who will recommend the most suitable crystal jewelry for your needs.
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